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The Sales Call Sales call structure So let's go over the different things you'll be doing and then get into detail on each one on the following pages. On the first sales call, you'll have a few things to do. First, you'll need to introduce yourself. Second, you'll need to stop the potential advertiser from thinking about how to get rid of you. Third, you'll want to give them a quick summary of what publication you're with. Fourth, you'll need to ask a lot of questions about their business, competition, and target customers. And lastly, you'll want to get them to agree to another meeting where you can present your recommendations. Then you'll go back to the newspaper, come up with a strategy, and return and present it on the second sales call. The presentation would involve reviewing the information the account gave you during the last meeting and explaining why the newspaper and the ad you're recommending is effective. The account would then share his concerns, or objections, and you'd respond to them and hopefully get him to run. I know that seems like a lot of things to do, but it's not has hard as it looks. If you perform each step correctly, the entire process will be relatively stress free, as if you're simply discussing a way for the advertiser to increase his business. Even better, you should make the sale the vast majority of the time, especially if you're going after the right accounts. So let's go through these steps and I'll explain everything you need to say and do. Next: The first sales call: Introduce yourself
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